Legal
Privacy Policy
Last updated: April 28, 2026
This Privacy Policy explains how Guateque Time collects, uses, and protects information when you visit our website, contact us, or request an experience. This is general information and may be updated from time to time.
Information we collect
We may collect the information you choose to share with us, including your name, email address, phone number, preferred experience date, group details, and any message you submit through our forms.
How we use your information
We use your information to respond to inquiries, confirm experience availability, coordinate bookings, send payment links, provide customer support, and improve the way we present our Mexico City experiences.
Third-party services
We may use trusted third-party services for forms, analytics, payments, maps, and booking support. These providers process information according to their own privacy practices.
Data retention
We keep personal information only as long as reasonably needed to manage bookings, respond to requests, maintain business records, and meet legal or operational requirements.
Your choices
You can contact us to request access, correction, or deletion of your personal information. We will respond as reasonably as possible based on the records we maintain.
Contact
For privacy questions, email us at guatequetime@gmail.com.